Union State Bank, Fort Scott, KS

I’ve banked here for five years, very bad experience. I’ve lost over $2,000 in misappropriated funds, this bank is notorious for putting pre Authorizations on your account without notice or reason, resulting in overdraft fees. I’ve had over $500 sitting in my Account went to the store and bought a pop and ran into overdraft fees my advice is take your money elsewhere. Not to mention the staff is very rude!

Went with a client to cash a check for $13,000 that was drawn on this bank - 30 mi drive. The bank required a driver's license to cash the check and my client didn't have it with him. Client got his driver's license renewed and my office called to confirm that only a driver's license and birth certificate were necessary to cash the check, as to prevent another unnecessary drive. My office was told both would suffice. My client goes today only to be told his driver's license doesn't reflect his social security number and is not acceptable? What?! KS driver's licenses haven't reflected a social security number in years. Needless to say my client is still without his $13,000. Now to file for a replacement social security card. During this entire process, my client, myself and my secretary were treated very rudely by the head teller. Best of luck in your dealings with this bank.

Very rude. Hung up on me when I called to ask for help with setup for online banking (which doesn’t work)

Poor customer service skills. Called and asked a question about my account and she got hateful to me and hung up. I will take my business somewhere else.

The very best bank I've ever bank at. Would never go anywhere else.

I’ve banked here for five years, very bad experience. I’ve lost over $2,000 in misappropriated funds, this bank is notorious for putting pre Authorizations on your account without notice or reason, resulting in overdraft fees. I’ve had over $500 sitting in my Account went to the store and bought a pop and ran into overdraft fees my advice is take your money elsewhere. Not to mention the staff is very rude!

Went with a client to cash a check for $13,000 that was drawn on this bank - 30 mi drive. The bank required a driver's license to cash the check and my client didn't have it with him. Client got his driver's license renewed and my office called to confirm that only a driver's license and birth certificate were necessary to cash the check, as to prevent another unnecessary drive. My office was told both would suffice. My client goes today only to be told his driver's license doesn't reflect his social security number and is not acceptable? What?! KS driver's licenses haven't reflected a social security number in years. Needless to say my client is still without his $13,000. Now to file for a replacement social security card. During this entire process, my client, myself and my secretary were treated very rudely by the head teller. Best of luck in your dealings with this bank.

Very rude. Hung up on me when I called to ask for help with setup for online banking (which doesn’t work)