Pay Day USA, North Vernon, IN

Bad experience ...loan was due on Friday. They were closed by time I got off work Friday I drove to the store.... closed...Saturday drove to the store. Says their open till 1... they weren't. Sunday closed Monday morning I called no answer left a voicemail. Called back at 1 no answer left a voicemail. Called Tuesday no answer. I call again today on my day off intentions of driving there cause every other day I'm at work b4 they open and their closed by time I'm off. Someone finally answered I spoke with the lady she said we'll we were closed sat due to the weather . I understand where ur coming from. But u have to speak with my manager. I said OK she said I'll have her call u when she gets in here n a few. So hours later still no call....I call back finally a manager I explained my side let her kno I stopped by called numerous times and left voicemails. She informed me she has had no missed calls or voicemails from me and in fact the store was open on Saturday she knows cause she was there.... this makes no sense. She did indeed cash my check and overdraft my bank account. I made every attempt to pay this loan even said on the voicemail if it were allowed I'd have someone else come pay it. Just so the check wasn't cashed. She said she never got that message. I took the $ out of the account Friday night to pay it n haven't had a chance to put it back in. So yes when she cashed the check it overheated. Lady said u must have been calling the wrong # I said we'll I'm talking to u today on that wrong #. She lied to cover her ass in why she decided she needed to cash my check . I would never recommend this place to anyone. People in north Vernon be warned. Bad place to do business.

Staff is always nice, considerate and friendly. They know most people by their face. Their interest rates on a two week loan are fair and reasonable. Great place to go if you need a little cash until your next pay check comes in.

Bad experience ...loan was due on Friday. They were closed by time I got off work Friday I drove to the store.... closed...Saturday drove to the store. Says their open till 1... they weren't. Sunday closed Monday morning I called no answer left a voicemail. Called back at 1 no answer left a voicemail. Called Tuesday no answer. I call again today on my day off intentions of driving there cause every other day I'm at work b4 they open and their closed by time I'm off. Someone finally answered I spoke with the lady she said we'll we were closed sat due to the weather . I understand where ur coming from. But u have to speak with my manager. I said OK she said I'll have her call u when she gets in here n a few. So hours later still no call....I call back finally a manager I explained my side let her kno I stopped by called numerous times and left voicemails. She informed me she has had no missed calls or voicemails from me and in fact the store was open on Saturday she knows cause she was there.... this makes no sense. She did indeed cash my check and overdraft my bank account. I made every attempt to pay this loan even said on the voicemail if it were allowed I'd have someone else come pay it. Just so the check wasn't cashed. She said she never got that message. I took the $ out of the account Friday night to pay it n haven't had a chance to put it back in. So yes when she cashed the check it overheated. Lady said u must have been calling the wrong # I said we'll I'm talking to u today on that wrong #. She lied to cover her ass in why she decided she needed to cash my check . I would never recommend this place to anyone. People in north Vernon be warned. Bad place to do business.