I switched to this bank after getting fed up being charged money like crazy from other banks. This bank does not nickle and dime you for stupid things, which is a big plus! They also were always friendly to me. I'm moving further away here soon, but have decided to keep this bank for the time being despite the drive due to the wonderful customer service. The only downside I have to this bank is they are catching up on the technology side. They just implimented a new phone app, and though it is good to transfer funds, it cant do some functions many other bank apps have, such as deposit checks digitally.
Erin Spurling
1 year ago
This bank is so backward that I can't see my home loan information online without having a checking account. In order to get a copy of my loan statement I have to drive about 40 minutes to the nearest branch. I found this out after being transferred 3 times, hung up on and then having to call back. I'll be looking into moving my home loan as soon as possible. I will not leave a loan this big with a bank like this.
Mary Arthur
1 year ago
We've got a commercial construction loan with USLA and everything has gone very well! They've worked very hard to accommodate our needs and help us any way they can. We really appreciate them!
Luke Gulley
1 year ago
They're lazy and don't even care to answer the phone they make you do unnecessary things to get things done with your account if I could a zero rating I Would
Don Smith
1 year ago
Great service! They are always very helpful.
April P
4 months ago
Honestly, I had a bit of an interesting issue due to my title. Michael provided excellent customer service and support by being patient and diligent in solving the problem.
Lassi Thedawg
4 months ago
I switched to this bank after getting fed up being charged money like crazy from other banks. This bank does not nickle and dime you for stupid things, which is a big plus! They also were always friendly to me. I'm moving further away here soon, but have decided to keep this bank for the time being despite the drive due to the wonderful customer service. The only downside I have to this bank is they are catching up on the technology side. They just implimented a new phone app, and though it is good to transfer funds, it cant do some functions many other bank apps have, such as deposit checks digitally.
Erin Spurling
4 months ago
This bank is so backward that I can't see my home loan information online without having a checking account. In order to get a copy of my loan statement I have to drive about 40 minutes to the nearest branch. I found this out after being transferred 3 times, hung up on and then having to call back. I'll be looking into moving my home loan as soon as possible. I will not leave a loan this big with a bank like this.
Lassi Thedawg
1 year ago
Erin Spurling
1 year ago
Mary Arthur
1 year ago
Luke Gulley
1 year ago
Don Smith
1 year ago
April P
4 months ago
Lassi Thedawg
4 months ago
Erin Spurling
4 months ago