If you were thinking of coming to this bank for whatever reason, think again. I'd love to write a good review but unfortunately the extremely poor services and constant frustration I have to go through every time I need to make the most basic transactions at this bank completely prevent me from saying anything nice. There is simply 0 exaggeration when I say that every time I walked into that bank I was humiliated and frustrated in a whole different way. They make even the most basic requests a chore such as a simple international bill pay or releasing a copy of a receipt with my name and signature on it. I had to wait 15 minutes for one of their supervisors to decide whether I am entitled or not to have the receipt for the mortgage payment I just made and signed for. Its is beyond words. If you ask why they refuse to do certain things with YOUR money the teller just gets defensive and refuses to explain anything. They're rude and incompetent. Just go to ANY other credit union. The fact that there is quite literally no one or just one other customer there should have scared me away the first time I went in there, but oh well, lesson learned.
Hunny lemon Pearl
1 year ago
Ridiculous. This bank is outdated they take forever do anything.
alice salisbury
1 year ago
Bradley Mital
1 year ago
Matt DeLong
4 months ago
Excellent customer service. They been so helpful when it come is taking over my parents finances as they are no longer able to handle them on their own.
Richard Hays
4 months ago
Good quality bank insurance your money. Also cd optional and Christmas clubs.
Cristina Callahan
4 months ago
If you were thinking of coming to this bank for whatever reason, think again. I'd love to write a good review but unfortunately the extremely poor services and constant frustration I have to go through every time I need to make the most basic transactions at this bank completely prevent me from saying anything nice. There is simply 0 exaggeration when I say that every time I walked into that bank I was humiliated and frustrated in a whole different way. They make even the most basic requests a chore such as a simple international bill pay or releasing a copy of a receipt with my name and signature on it. I had to wait 15 minutes for one of their supervisors to decide whether I am entitled or not to have the receipt for the mortgage payment I just made and signed for. Its is beyond words. If you ask why they refuse to do certain things with YOUR money the teller just gets defensive and refuses to explain anything. They're rude and incompetent. Just go to ANY other credit union. The fact that there is quite literally no one or just one other customer there should have scared me away the first time I went in there, but oh well, lesson learned.
Cristina Callahan
1 year ago
Hunny lemon Pearl
1 year ago
alice salisbury
1 year ago
Bradley Mital
1 year ago
Matt DeLong
4 months ago
Richard Hays
4 months ago
Cristina Callahan
4 months ago