McHenry Savings Bank, Nunda Township, IL

Only experience I have is a boat loan with no problem. Had a question/issue and Amy H from the bank was all over it and extremely nice. Very good experience based on her response, knowledge, timeliness, and great personality. Thank you for the help!

Most things I love about McHenry savings but their card activation system is a pain and asks for info then tells you you e put in the wrong information. It's been four years and complain every year. Never heard a word from them other than tellers apologizing and saying they know. Ill keep complaining but will eventually bring my businesses business elsewhere. This is a stupid problem that's easy to fix yet they dont. Not do they contact me. And all it does is cause me the hassle of taking time out of my day costing me money lost. That's not the purpose of a bank nor do i believe its your goal. Yet you dont fix this stupid error. Wonder if im gonna hear this time. Or if it will continue yo fall on deaf ears.

Definitely not a professional bank. Never will I speak good of management that works at this bank. CEO is afraid of his own AVP of loans. So sad to see a company that has the right tools just 1 bad manager leading by fear instead of example.

My wife and I initially were looking for another bank better than where we were and they were local. We got accounts and set up a savings account for our 2 year old. A few months in we started getting notices in the mail about fines and fees. And they were always after the fact or they would send notices for the safety deposit box as over due weeks after the fact even though we never actually got a bill. We never are late paying bills or anything in our household. The last straw was a maintenance fee for my child's savings account. Stay away they will nickel and dime you to death.

As a small business owner, I found not all banks know how to work well with us small businesses. I came over to McHenry Savings Bank about 3 years ago and am so happy I did. MSB is a true advocate for the small business, and I have been so impressed - They really showed their true greatness through this crazy time of the COVID lockdown going above and beyond to help keep our businesses viable. Chris O and his department have worked tirelessly to make these various loans and funds available and processed as fast as possible. They truly understand that each of our businesses need to stay open and healthy so we can serve this great community. Katherine, Chris and all the great staff at MSB have exceeded my expectations in how they have helped my company maintain its sustainability. Thank you!!

I would leave 0 stars if I could. They are SO rude to those that don’t bank with them! Simply went in for a license plate sticker as they are closest, happy to pay non banking fee. Not happy to tolerate rude service! The same thing happened years ago. Will never deal with them again.

Most things I love about McHenry savings but their card activation system is a pain and asks for info then tells you you e put in the wrong information. It's been four years and complain every year. Never heard a word from them other than tellers apologizing and saying they know. Ill keep complaining but will eventually bring my businesses business elsewhere. This is a stupid problem that's easy to fix yet they dont. Not do they contact me. And all it does is cause me the hassle of taking time out of my day costing me money lost. That's not the purpose of a bank nor do i believe its your goal. Yet you dont fix this stupid error. Wonder if im gonna hear this time. Or if it will continue yo fall on deaf ears.

Only experience I have is a boat loan with no problem. Had a question/issue and Amy H from the bank was all over it and extremely nice. Very good experience based on her response, knowledge, timeliness, and great personality. Thank you for the help!