NuMark Credit Union, Lyons Township, IL

Amazing people. From the girl at the front desk to the branch manager that helped me (countryside location). Was having a very stressful time finding help getting a car. They made me feel so much better! Thank you all! Highly recommend!

I’ve been a credit union member for a long time. I’ve spoken to many customer reps when NuMark was NorthStar and they were all very kind and helpful. Today I spoke to Yvonne or Shavonne (I’m sorry if neither is correct!) and she was not helpful or kind at all. Which is very disappointing. She gave me phone numbers to call the services I needed myself and when I asked her what the notes of my account were to be prepared to speak to the servicer she sounded very annoyed. I spent 30 minutes on hold and she rushed me off in less than 5 minutes. I guess if Sammy would have called me back when she said she would I wouldn’t have needed to call said employee. 3 stars because every other branch has always been very helpful.

Some of the greatest people I have ever had the pleasure of doing business with. Andrea is amazing . Becky was amazing . Justine was amazing. I've done business with them on several occasions and they have always been nothing short of excellent. I would recommend them to any of my friends and family.

I have been a member for over 10 years and in this time Becky W. has been outstanding with answering all my questions and going above and beyond to help me with all of my banking needs. I have referred my friends and family to NuMark and to Becky. She made sure all of them were treated well and helped them with all of their financial needs.

I have been with Numark for years and years. Wouldn't go anywhere else! The service and personnel are fatastic. The Managers Mack Story and Marisol are beyond helpful. They go out of their way to do whatever is requested. The counter and drive up personnel are amazing and friendly. You won't get this personal and courteous friendly service at any bank. Fianced my carthrough hem in 2014 nd it was a great experience. Its just turned to 2021 and I wanted to post a review to say THANK YOU AND HAPPY NEW YEAR to everyone at NuMark Countryside. You are all phenominal!

Just waist of time with this institution! First time that to attract they telling nice stores and type will give you a good %, but when deal comes to the real they telling totally different %. Marisol Torres said "come after 1-2 months and we will help" and finally they did not. Wrote a letter to underwrites and no answer, nothing! They type pull credit scores from Trans Union and if your bank belongs to Experian your scores type very low...Just waisted a time!

First time getting a loan for new car, very happy with their service customer service is very friendly and very professional looking forward on making business with them

Emerita Garcia was great! She was very welcoming and informative! I would recommend her services for your needs. Thanks again! … More