OneMain Financial, Kankakee, IL

Took personal time off work to sign paper work for a loan I was already approved for. Waited and waited as everyone in the office yelled my and other customers business all over the office. Just got them to meet me in person. I think my race played a big part but I was eventually denied with no explanation from staff. And very little respect or compassion for my time wasted. I'll never do business with this company in the future....

The staff is incredible but I was very unhappy with how they do interest. Normally you pay interest on what you owe. I had 200 dollars left on my loan and come to find out they were still charging me interest on the full amount as if I didn't already pay 90% of the loan in 3 months. So with 200 left I still had another $120 added on. If you get a loan through them be prepared to pay way more than you anticipated.

So…. It looks as if I’m paying in principle just shy of what my monthly payment I’m makin is. And I way over pay. Whoever made this up must love their job. I’ll fix that ASAP. Crooks. Do NOT get a loan from them. Go through Mariner. Never had an issue with them.

I have a loan and this location illegally runs your credit twice the if you apply by yourself and add a cosigner after getting a notice that you are eligible for refinance. The only perk is reward program so you can get giftcard of $25 back from $300 in interest charges you normally pay a month. This branch also tried to get me to explain why my check don't have taxes showing on it. None of your business! Use any other predatory loan but this one.

If I could post this at 0 stars I would! Super friendly staff but when they say there is no penalty for early payoff it's a lie. The penalty is that for the first year all you pay is interest, so if you want to pay it off at 9 months you find out that practically nothing has come off principal! The same interest should be applied monthly throughout the entire term of the loan instead of completely ripping people off by applying 90% of your monthly payments to interest. What a nightmare this company turned out to be!! NEVER AGAIN and anyone reading this should carefully consider what they are signing up for.

This was my second time with OneMain Financial. I had no problems either. The ladies that assisted me was kind didn't rush and very knowledgeable. Recommend them

I was very pleased with my experience staff very friendly

Took personal time off work to sign paper work for a loan I was already approved for. Waited and waited as everyone in the office yelled my and other customers business all over the office. Just got them to meet me in person. I think my … More