Illiana Financial Credit Union, Calumet City, IL

I’ve had a savings here for years! Recently got a checking account & I hate it! I literally have to call the bank everyday about something! Still haven’t been able to properly activate my card! Uploaded a check through mobile deposit and decided to check. It failed due to is not having a correct verbiage on endorsement. The app never even prompt you to write this on the back. Just holding up a lot of my business and waisting time. I’ve had the account for about a month now and ready to close it!

This is the worst bank I have ever needed to work with. They took my auto loan from another bank, didn't notify me, and had no problem charging me a ton of fees because I couldn't use their online banking they couldn't be bothered to mail my account info for. Inside the bank, they can't find any record of me existing and they can't accept any of my debit cards. They only take very specific visa cards, unfortunately my visa wasn't good enough. This entire institution is trash and you should run away if you can.

Great place. The staff there is always friendly, patient, and accommodating. I've been with Illiana for nearly 10 years at this point, and I don't see myself banking anywhere otherwise.

I just opened up a business account, I work during the week so I can't walk in. On weekends for some reason there closed and on top of that nobody answers the phone at all. I haven't been with this credit union over 2 months and I can truly say that this is horrible. I don't know if this place will work out for me.

Service is decent but the hours and phone app made me have to close my account. The deposit mobile didn't work and everytime I went, the customers in the joint did something sketchy to me. Always felt unsafe and the area went down. You couldn't Pay me to keep my money there. Find a different bank ASAP

Used this bank for years and nothing but problems. Do not use them very unprofessional they will make mistakes and then take money from you without your acknowledgment. So long $700 what a joke

I’ve had a savings here for years! Recently got a checking account & I hate it! I literally have to call the bank everyday about something! Still haven’t been able to properly activate my card! Uploaded a check through mobile deposit and decided to check. It failed due to is not having a correct verbiage on endorsement. The app never even prompt you to write this on the back. Just holding up a lot of my business and waisting time. I’ve had the account for about a month now and ready to close it!

This place in Chicago Heights is not for black peoples they give you the runaround and tell lies they approve the don’t give you the check.