Midland Federal Savings and Loan Association, Bridgeview, IL

After 35 years I can’t open my online account. I opened it after the renovation but now I’m unable to access it. It’s important that I know what checks have been processed. They don’t have a technical department. I went there 3 times hoping that they would either open my online account or delete the current one and open another account. They said “sorry we don’t know how and don’t have a technical department”. I might have to close my entire account and go elsewhere.

I love this place. My mortgage has been with them for years. I have my own personal banker. She looks out for me and makes me feel very comfortable. Very professional and goes above and beyond to assist me. I've referred several people here. While friends complain about how they are treated by other banks, I enjoy the expert advice and wonderful treatment at Midland.

The President is incompetent and near impossible to reach. He is a weasel. He puts more effort into defecting on his customers than helping to resolve issues reasonably as human being. My mother banked there for over 30 years and when she got ill and I had to be her POA he, through a teller/manager blocked access to her account for an issue with her poa paperwork. They all know my mother. This is unacceptable from this man that he actively road blocked us. There once was a time customer loyalty outweighed anything. Not from this guy. He doesn’t know the meaning of that. He’s a corporate bot for a tiny, pathetic bank. I know used car salesmen that offer better customer loyalty. That says a lot

Great local bank. However, the 630 number listed by Google is not their number. The bank has been made aware of it twice and still apparently hasn't contacted Google to fix it. What else are they effing up? God forbid someone gets scammed calling that wrong number! Fix it!!!!

Solid bank. Have been with them and so had my family for years.

Terrible customer service. I’ve been trying for a minimum of 6 weeks trying to close my dads savings account, he passed away 7 months ago. I have provided all the information requested and can’t get a phone call back after repeated messages left. It took 5 visits before we found a personal banker to give me the information needed to close this account. I provided it all, was told I’d hear within a week. After 4 weeks of nothing, I started leaving messages. 4 before I received a call back. Excuses on how busy they were. Couldn’t call with a 2 minute update. Provided further information. Called an additional 4 times before getting an update, excuses, blame on their lawyers part. My dad was their customer for over 50 years, and this is how they treat their customers. Beyond frustrated

I love this place. My mortgage has been with them for years. I have my own personal banker. She looks out for me and makes me feel very comfortable. Very professional and goes above and beyond to assist me. I've referred several people here. While friends complain about how they are treated by other banks, I enjoy the expert advice and wonderful treatment at Midland.

After 35 years I can’t open my online account. I opened it after the renovation but now I’m unable to access it. It’s important that I know what checks have been processed. They don’t have a technical department. I went there 3 times hoping that they would either open my online account or delete the current one and open another account. They said “sorry we don’t know how and don’t have a technical department”. I might have to close my entire account and go elsewhere.