We refinanced our house last year. We chose Luana because they had the lowest rate. We were thoroughly pleased with the process and service. They made it really easy for us. When we needed to close at a slightly earlier date so that we could go on our dream vacation, they accommodated that too. We highly recommend using Luana Savings Bank for your mortgage needs. We love the fact too that, unlike most mortgage companies, they didn't sell our loan to some big bank but kept it local instead.
Steve Bensema
1 year ago
We have refinanced our mortgages through Luana a few times. They have always been great and easy to work with. Plus, having low-no cost refinance has made it easier for our family to make the adjustments to our mortgage we have wanted to at different times. Super happy.
Tammy J
1 year ago
Several years ago we went to Luana for a property loan because they had the best rates. As it turns out they have excellent staff too. A few years later we moved all of our accounts to them because of that service. Nate Riesing has been our primary contact in Polk City and I would highly recommend him. He’s a great person to work with.
Noah Beirman
1 year ago
Brandon at Luana Savings Bank in Polk City did an amazing job with both our home equity and land loans! The process he had set for us was extremely painless and easy to go through. He made sure we were up to date on everything we needed to do and know through the whole process not skipping one beat.
Thanks again Brandon Converse!!
Noah and Madison
Renee Reynolds
1 year ago
We have banked at the Luana Savings Bank for many years and have received excellent service from their staff. We have 6 accounts as well as a safety deposit box with them and they are very conscientious when dealing with our specific financial needs. I would highly recommend them for any of your financial affairs!
Mindy Dammen
4 months ago
We have worked with Luana Savings Bank for close to 15 years now. They are very responsive, give amazing rates and found them offering such great financial benefits for us. We have used them many times to purchase and refinance as rates became lower. They offer a seamless process that makes banking, financing and refinancing feel safe and comfortable. -Mindy
Jack Christensen
4 months ago
I have had nothing but great experiences at the Polk City office. The entire staff is knowledgeable, patient, and kind. No question is too small for them to answer. I enjoyed working with Morgan, Rachel, and Belma on my last visit as they helped me with a problem that I had created. Great people.
Richard Wede
4 months ago
The staff are super friendly and very helpful. Emma assisted us yesterday and was fantastic. We had an appointment. We asked if she could do some paperwork while we completed the appointment. She had everything ready for us to sign. It was so quick. She went over everything and we done in a sort time that we were even for the second appointment we had later that day. Great bank!!
Danette Bontrager
1 year ago
Steve Bensema
1 year ago
Tammy J
1 year ago
Noah Beirman
1 year ago
Renee Reynolds
1 year ago
Mindy Dammen
4 months ago
Jack Christensen
4 months ago
Richard Wede
4 months ago