They don't deserve a single star. They put my money in other peoples accounts more than once and tried to make it out to be my fault. Poor customer service. Try to overdraft people and pick and choose who they treat right.
Taylor Dahlberg
1 year ago
While the employees are (usually) very nice, I sometimes have to call several times before someone will answer the telephone, and that can be rather inconvenient. I have banked here for several years and I usually don't have any problems at all.
Selena Robinson
1 year ago
Your locations never seem to be in convenient places. Thus, maybe that means your company should consider adding some new ones I e. Southside of Des Moines, West Des Moines (around 63rd and Grand Ave area). Pleasant7
Victoria
1 year ago
A very good bank. Location is in a good spot. Always friendly, even she busy or short staffed.
Gavin
1 year ago
A $30 overdraft resulted me with $315 dollar charge.... So Stupid. Choose a different bank.
Taylor Dahlberg
4 months ago
While the employees are (usually) very nice, I sometimes have to call several times before someone will answer the telephone, and that can be rather inconvenient. I have banked here for several years and I usually don't have any problems at all.
Emy Muselman
4 months ago
They don't deserve a single star. They put my money in other peoples accounts more than once and tried to make it out to be my fault. Poor customer service. Try to overdraft people and pick and choose who they treat right.
Selena Robinson
4 months ago
Your locations never seem to be in convenient places. Thus, maybe that means your company should consider adding some new ones I e. Southside of Des Moines, West Des Moines (around 63rd and Grand Ave area). Pleasant7
Emy Kitner
1 year ago
Taylor Dahlberg
1 year ago
Selena Robinson
1 year ago
Victoria
1 year ago
Gavin
1 year ago
Taylor Dahlberg
4 months ago
Emy Muselman
4 months ago
Selena Robinson
4 months ago