First State Bank, Humboldt, IA

I have banked here since high school, but recently moved out of state and started using ally bank. I was in the process of transferring my funds to my new bank account and accidentally over drafted. YES I understand that I over drafted my account and there's fees attached to that during normal circumstances, but its a worldwide pandemic. It's tough right now for everyone and I think it says a lot about a business if they choose not to waive these fees for their customers. My new bank is not charging any fees right now and putting their customers first. Sad.

Friendly people, great services, and a great location.

Friendly people, great services, and a great location.