The Family Credit Union, Davenport, IA

Went to try and cash a check and was met with attitude. I was told by the other bank that I needed my wife who was also on the check with her ID and there would be no problem cashing it. Explained that to the blonde teller and she hit me with attitude and said something about different tellers and different banks. Don’t they have standard? Apparently not. She then said she would put a hold on the account. I asked why the other bank didn’t mentioned that. She gave more attitude, stormed off to the back to have someone else come out and explain that they would put it on hold which would screw up my daughters account. I won’t bank here anymore I only have an account there because I helped my daughter open her first account there for her first job in high school. I’m going to have my name taken off of the account. If anyone asks me I will tell them to stray far away from this bank. The one at the bottom of the hill is good I’ve never had a problem with them and don’t get me wrong the second lady who I assume was a manager I spoke to was very kind but she needs to coach and control her employee.

Been hear something like 20 yrs Have had probably the most loans or dam close to the top for cars and trucks etc. The staff is always very welcoming and there for your needs.. Great credit union here for life

Rick, Nicholas and everyone there are extremely polite and knowledgeable. They are always willing to work with you and go the extra mile to make things right no matter what we are doing with our accounts. That’s why I absolutely love banking with the family credit union ♥️

I love the Bettendorf and Silvis locations! Sue in Bettendorf is awesome! The only place I'll do my banking and get loans from as well.

Rude counter worker giving attitude for no reason, giving attitude when we asked questions. No wonder my daughter is planning on leaving this bank. I never have an account here.

4 year member, have always received great service! Stephanie at W 53rd was fantastic with opening a new business account for myself.

Went to try and cash a check and was met with attitude. I was told by the other bank that I needed my wife who was also on the check with her ID and there would be no problem cashing it. Explained that to the blonde teller and she hit me with attitude and said something about different tellers and different banks. Don’t they have standard? Apparently not. She then said she would put a hold on the account. I asked why the other bank didn’t mentioned that. She gave more attitude, stormed off to the back to have someone else come out and explain that they would put it on hold which would screw up my daughters account. I won’t bank here anymore I only have an account there because I helped my daughter open her first account there for her first job in high school. I’m going to have my name taken off of the account. If anyone asks me I will tell them to stray far away from this bank. The one at the bottom of the hill is good I’ve never had a problem with them and don’t get me wrong the second lady who I assume was a manager I spoke to was very kind but she needs to coach and control her employee.

Rick, Nicholas and everyone there are extremely polite and knowledgeable. They are always willing to work with you and go the extra mile to make things right no matter what we are doing with our accounts. That’s why I absolutely love banking with the family credit union ♥️