Took more than two weeks to close the account of a deceased person. Spent three hours on the phone and one and a half hours onsite. Told multiple ways of closing account, depending on which bank employee and location I was speaking to. The bank did it some other way than any bank employee had discussed or I agreed to. Zero consistency or uniformity of bank processes.
Very glad to not have any further business with this entity who could have been a lot more helpful during this time of great sorrow.
Ryan Trotter
1 year ago
I have always had an enjoyable experience in working at this branch. The employees have always been friendly and extremely helpful with all of my banking needs.
Rene Watts
1 year ago
They have great customer service. It's always an excellent experience when working with them. I will never leave.
Brian Rivera
1 year ago
They have super service and it's always an excellent experience when Banking with Two Rivers Bank & Trust. Keep it up.
Darwin johnson
1 year ago
I'm a long time customer.
Angela Werner-Ward
4 months ago
I opened an account here over a year ago. I hadn't had any activity with my account for quite a while, so needed to come in and reactivate my account. They were very nice and helpful.
Ryan Smith
4 months ago
Can’t do transfers after bank hours on new app, zero support after hours even for fraud or any support, i will be closing my 3 accounts ASAP
Dustin Amenell
4 months ago
Took more than two weeks to close the account of a deceased person. Spent three hours on the phone and one and a half hours onsite. Told multiple ways of closing account, depending on which bank employee and location I was speaking to. The bank did it some other way than any bank employee had discussed or I agreed to. Zero consistency or uniformity of bank processes.
Very glad to not have any further business with this entity who could have been a lot more helpful during this time of great sorrow.
Dustin Amenell
1 year ago
Ryan Trotter
1 year ago
Rene Watts
1 year ago
Brian Rivera
1 year ago
Darwin johnson
1 year ago
Angela Werner-Ward
4 months ago
Ryan Smith
4 months ago
Dustin Amenell
4 months ago