Community Loans of America, Inc, Sandy Springs, GA

This place is a complete fraud ran by owner KEVIN WILLIAMS. He uses temp agency to hire employees to pretend to be an corporate 1st Party collection office. Where they are collecting on 3rd party payday loans from outsourced companies. The accounts they accept payments on are more than 90 days old. Some far back as 2005. FDCPA laws are being violated contacting customers without proper authentication. This place has no structure, productive, integrity in place. They will tell you anything to get you to work here and go along with their lie. Were you collecting money no record is being kept, no budget is set. No motivation or moral is in place. More like dead fish in a prison cell. The High turn over rate explains it all. People walk out daily or never returned due to the job not being what it says it is. Completely hostile environment being lead by Kevin Williams who lacks leadership skills and integrity. The place is a complete joke. The pay is horrible and they have the nerve to have a late shift with no bonus or commission pay in place. Micromanagement is complete comedy. Trying to look over shoulders from people who don't even have any collection experience. It's a place of the blind leading the blind.

The incompetence in the payroll department of community loans is only rivaled by their casual disregard for their employees. And while I hope that their issues are just the result of a single, clearly unqualified manager, I worry that it's a larger cultural issue. In retrospect, I knew I should have had concerns from the beginning. I was offered a temp to permanent job with two days notice to start and no interview process. The reviews online were almost universally excoriating. But the temp agency assured me that they'd been working with this company for years, so I credited the former to the quality of my resume and the latter to the inherent bad will directed at a loan agency. So with an offer of 40 hours a week that conflicted with my current restaurant service job, I quit and came in to start work. Unfortunately, it appears that present management has as much disdain for their staff as they do for their customers. From day one of my time in the payroll department, I was given little to no work to do. And while I clearly found that frustrating, I'm certain that CJ the payroll manager's, higher ups would not be pleased to realize that she was hiring temps at $15 an hour to do nothing. Whenever I prompted CJ for more work to do, I was given the excuse that she didn't know what she was doing. After four days of do-nothing work, I was told that I was being let go with no notice. CJ informed me very clearly that she was planning a restructuring of the company, that the chaos of the office happened because she wasn't sure what she was doing, and that I'd be paid in full for the rest of the day due to the short notice. One of these things turned out to be true. I can't speak to the overall quality of CLA's management, but I can say with confidence that CJ should not be in the position she's in, especially considering that she told me as much. That last part is maybe the most shocking. We've all dealt with incompetent management before, but I can at least credit CJ with being self aware.

Just don't use any of their stores!! Never been late on a payment until today and called them to let them know it would be 4days late. They inform you your car may be repossessed and they refuse to accept a payment arrangements. Said they will make collection calls every day, even though you've already told them when you will be in.

Major problem, Ms Chapel, the district manage does care they sole my money and won't answer my calls. Stay away, WI title loans.

This place is a complete fraud ran by owner KEVIN WILLIAMS. He uses temp agency to hire employees to pretend to be an corporate 1st Party collection office. Where they are collecting on 3rd party payday loans from outsourced companies. The accounts they accept payments on are more than 90 days old. Some far back as 2005. FDCPA laws are being violated contacting customers without proper authentication. This place has no structure, productive, integrity in place. They will tell you anything to get you to work here and go along with their lie. Were you collecting money no record is being kept, no budget is set. No motivation or moral is in place. More like dead fish in a prison cell. The High turn over rate explains it all. People walk out daily or never returned due to the job not being what it says it is. Completely hostile environment being lead by Kevin Williams who lacks leadership skills and integrity. The place is a complete joke. The pay is horrible and they have the nerve to have a late shift with no bonus or commission pay in place. Micromanagement is complete comedy. Trying to look over shoulders from people who don't even have any collection experience. It's a place of the blind leading the blind.

The incompetence in the payroll department of community loans is only rivaled by their casual disregard for their employees. And while I hope that their issues are just the result of a single, clearly unqualified manager, I worry that it's a larger cultural issue. In retrospect, I knew I should have had concerns from the beginning. I was offered a temp to permanent job with two days notice to start and no interview process. The reviews online were almost universally excoriating. But the temp agency assured me that they'd been working with this company for years, so I credited the former to the quality of my resume and the latter to the inherent bad will directed at a loan agency. So with an offer of 40 hours a week that conflicted with my current restaurant service job, I quit and came in to start work. Unfortunately, it appears that present management has as much disdain for their staff as they do for their customers. From day one of my time in the payroll department, I was given little to no work to do. And while I clearly found that frustrating, I'm certain that CJ the payroll manager's, higher ups would not be pleased to realize that she was hiring temps at $15 an hour to do nothing. Whenever I prompted CJ for more work to do, I was given the excuse that she didn't know what she was doing. After four days of do-nothing work, I was told that I was being let go with no notice. CJ informed me very clearly that she was planning a restructuring of the company, that the chaos of the office happened because she wasn't sure what she was doing, and that I'd be paid in full for the rest of the day due to the short notice. One of these things turned out to be true. I can't speak to the overall quality of CLA's management, but I can say with confidence that CJ should not be in the position she's in, especially considering that she told me as much. That last part is maybe the most shocking. We've all dealt with incompetent management before, but I can at least credit CJ with being self aware.

Just don't use any of their stores!! Never been late on a payment until today and called them to let them know it would be 4days late. They inform you your car may be repossessed and they refuse to accept a payment arrangements. Said they will make collection calls every day, even though you've already told them when you will be in.