This company, specifically the Lawrenceville location, has two agents that regularly violate federal guidelines when collecting on loans. Please see your rights on how these agents must conduct themselves when collecting. All collectors are mandated to conform to the guidelines listed in FDCPA 15 U.S.C. §1692. Their president, Al Horton, was indifferent when I called to share the conduct of his agents and tried to change the conversation to the delinquency of my loan. Please know that no matter how delinquent your loan is, they must conduct themselves accordingly. There are many many professional companies that are professional with EACH contact; I encourage you to investigate those companies.
Tabatha Norton
1 year ago
Great customer service and very helpful. The manager is amazing and always goes out of her way to help you when your in a tight spot.
Reginald Combs
1 year ago
Wonderful place and people. No complaints or problems. They were there when I needed them. Thank you for all your help.
Nat Nier
1 year ago
Hand down I have never in my life seen such a rude office manager. (Barbara) I observed 2 of the employees get talked to like they were absolute trash. There is a way to handle staff, and that certainly isn't the way. Shame on this company for allowing this. I will take my business elsewhere, and you should too!
Babette Stephens
1 year ago
Long time relationship....zero complaints!....Thank you for being there for my family during the most difficult times!!!
Nat Nier
4 months ago
Hand down I have never in my life seen such a rude office manager. (Barbara) I observed 2 of the employees get talked to like they were absolute trash. There is a way to handle staff, and that certainly isn't the way. Shame on this company for allowing this. I will take my business elsewhere, and you should too!
Yes! We_Buy_Houses1
4 months ago
This company, specifically the Lawrenceville location, has two agents that regularly violate federal guidelines when collecting on loans. Please see your rights on how these agents must conduct themselves when collecting. All collectors are mandated to conform to the guidelines listed in FDCPA 15 U.S.C. §1692. Their president, Al Horton, was indifferent when I called to share the conduct of his agents and tried to change the conversation to the delinquency of my loan. Please know that no matter how delinquent your loan is, they must conduct themselves accordingly. There are many many professional companies that are professional with EACH contact; I encourage you to investigate those companies.
Tabatha Norton
4 months ago
Great customer service and very helpful. The manager is amazing and always goes out of her way to help you when your in a tight spot.
Yes! We_Buy_Houses1
1 year ago
Tabatha Norton
1 year ago
Reginald Combs
1 year ago
Nat Nier
1 year ago
Babette Stephens
1 year ago
Nat Nier
4 months ago
Yes! We_Buy_Houses1
4 months ago
Tabatha Norton
4 months ago