I have been very satisfied with their service. Even when I had an issue with a claim they were very helpful. Christa in particular has shown me excellent service. She was solution oriented and calm which can be very comforting during a time of financial need. Thank you for your assistance/professionalism.
Louise D'Haiti
1 year ago
I currently have an open loan & wanted to get an additional $2k. Another hard pull had to be done. DO NOT TRUST KENZIE!!! Kenzie calls me back and asked if I wanted to consolidate my car loan with my current loan & they would give me the additional $2k I requested with all at a lower percentage of 15%. She explained how I was late previously on my car loan & how my interest rate of 30% was too high especially for the amount of months that was left to pay. She stated I had 43 months which was wrong. I have 30 months. I told her I've currently been doing well with my payments and have brought down my daily interest down just like I do for One Main. She explained One Main interest is fixed & revolving. The daily interest can't go down even if I were to make extra payments, it would just go towards the principle. I told her that was partially incorrect. I've been doing my calculations and I've gotten the interest rate almost $2/daily dropped off & it's not revolving. My credit cards are revolving. Also the percentage rate on my car note is 18%. Yes that's high but Ive gotten the daily interest rate $5/daily dropped off. I don't know if it's some type of quota for her but she's feeding false information just so she could lure you in. Luckily I'm not vulnerable. I just wanted to pay extra on other bills to increase my credit score. I rather keep giving extra on my car than to consolidate anything with her. She's a liar & she's not to be trusted. Won't be playing with my money today. I will quickly pay off my previous loan to be done with this company. 1 last thing, she quoted my current daily interest rate as $6.24 which I knew was a lie. I called the next day and spoke with Mish who quoted a daily interest rate of $3.19 which I knew was accurate. I asked to speak with a manager, apparently there's not a branch manager available. No more business with this company. Their loans are 35%. Run!!!
Filmon Yohannes
1 year ago
Although my experience with them has been short, and correspondence was limited, due to my working hours conflicting with the branch’s operating hours, I honestly was pleased and appreciative for the professionalism and genuine informative services I received. Kenzie was Agent that was assisting me during my brief period with One Main. She was very informative, patient, and accommodating to my limited scheduling circumstance. I have nothing but gracious remarks and appreciation in regards to Kenzie and the rest of the helpful team at the Branch. Highly recommended.
Brandon Littleton
1 year ago
They decided to take an extra payment out of my bank account. I told them I want the extra payment back as I already made the payment for the month. They refused. These people will just take extra payments whenever they feel like it I guess. Considering the current times, I guess they could care less about people's financial situations.
K Smith
1 year ago
They are terrible!! I got a loan a year ago and thought it was good. Then this year I was involved in a hit and run. They said no problem in me getting a new loan after the insurance company paid off the car. So when I tried to get the new loan for $1000 less they tried to get me with 30% interest?!?! Daliha said she didn’t know why???? It doesn’t make any since??? So I would pay $30,000 for a $8000 loan!! Lol!!! They are a rip off!! Stay away!!!!!!!!! Plus they got the pay off on my other car..
Jessie Perelez
4 months ago
Vanessa at the Lawrenceville location is fantastic. She has helped me with my loans. She is extremely knowledgeable and gives excellent customer service I highly recommend working with Vanessa and using OMF for any loan needs.
Val erie
4 months ago
I have been very satisfied with their service. Even when I had an issue with a claim they were very helpful. Christa in particular has shown me excellent service. She was solution oriented and calm which can be very comforting during a time of financial need. Thank you for your assistance/professionalism.
Louise D'Haiti
4 months ago
I currently have an open loan & wanted to get an additional $2k. Another hard pull had to be done. DO NOT TRUST KENZIE!!! Kenzie calls me back and asked if I wanted to consolidate my car loan with my current loan & they would give me the additional $2k I requested with all at a lower percentage of 15%. She explained how I was late previously on my car loan & how my interest rate of 30% was too high especially for the amount of months that was left to pay. She stated I had 43 months which was wrong. I have 30 months. I told her I've currently been doing well with my payments and have brought down my daily interest down just like I do for One Main. She explained One Main interest is fixed & revolving. The daily interest can't go down even if I were to make extra payments, it would just go towards the principle. I told her that was partially incorrect. I've been doing my calculations and I've gotten the interest rate almost $2/daily dropped off & it's not revolving. My credit cards are revolving. Also the percentage rate on my car note is 18%. Yes that's high but Ive gotten the daily interest rate $5/daily dropped off. I don't know if it's some type of quota for her but she's feeding false information just so she could lure you in. Luckily I'm not vulnerable. I just wanted to pay extra on other bills to increase my credit score. I rather keep giving extra on my car than to consolidate anything with her. She's a liar & she's not to be trusted. Won't be playing with my money today. I will quickly pay off my previous loan to be done with this company. 1 last thing, she quoted my current daily interest rate as $6.24 which I knew was a lie. I called the next day and spoke with Mish who quoted a daily interest rate of $3.19 which I knew was accurate. I asked to speak with a manager, apparently there's not a branch manager available. No more business with this company. Their loans are 35%. Run!!!
Val erie
1 year ago
Louise D'Haiti
1 year ago
Filmon Yohannes
1 year ago
Brandon Littleton
1 year ago
K Smith
1 year ago
Jessie Perelez
4 months ago
Val erie
4 months ago
Louise D'Haiti
4 months ago