Truist, Sebring, FL

Flashy and modern looking is the only good thing I have to say. Ridiculous policy of requiring identification (and they're even picky about this) for any cash deposit. Supposedly to stop money laundering. Your $1.00 "money laundering" cash deposit will require an identification check. I use two other banks in town that don't enforce this stupid rule.

If i can a put zero star this is the worse bank in Highlands County, Is SUCKSSSSS. No matter if you go 1 time a month to get change they always have the same excuse they always blame the person that brings the coins, you ask for 5 rolls and they only have 1 what kind of bank is this? Plus They are soooo Rude..

It's like banking should be. Friendly, helpful , great checking account offer plus more.

Drive thru service is always rude. I should know as I go often because it’s what’s nearby. I’m sure I get different tellers each time and each time is the same dirty look and “there you go” like get out of my face attitude. It gets old quick. I would suggest a small customer service training for your new people.

Awful customer service. Oh hold time is crazy and then can not get the info i need. I do not like this bank. Considering another.

Recommend to use them. They went out the way to take care of my financial issues. Very friendly and knowledgeable staff. 2 easy local locations in Sebring. Would recommend them for your financial needs. Thanks

I got a check written from an account at Truist. Charged me $8.00 to cash the $156.00 check. What a rip off. Will never bank here!

Flashy and modern looking is the only good thing I have to say. Ridiculous policy of requiring identification (and they're even picky about this) for any cash deposit. Supposedly to stop money laundering. Your $1.00 "money laundering" cash deposit will require an identification check. I use two other banks in town that don't enforce this stupid rule.