Totally done with them and their $30 charges. I had several deposits made from Friday until Monday. I also had some automatic charges go through from Saturday and Sunday. As usual on Monday morning they apply all the charges and charge me three NSF fees totalling $90. Then a hour or so later apply all my deposits, even ones that predated the charges. Oppps too late sorry. So instead of having a $38.31 balance after all charges I have a -51.69 balance. How very convenient for them and this isn't the first time. They just need to hit you with one of those NSF charges to throw your whole account into chaos. So....good luck collecting that -51.69 from me. I've already opened a online account that doesn't charge any fees. So see ya. I should have quit you a long time ago.
Brittany Sikorski
1 year ago
I've been banking with SCCU for three going on four years. I love this bank so much. I plan on opening up and child's account for my daughter so that I can put money aside for her. I trust SCCU with my money and I know they always have my back. The staff are very helpful and kind. I recommed this bank to anyone starting out too. They truly are there to help even if you don't understand something they will help you understand it clearly.
Lady T
1 year ago
The mobile and online banking services are the WORST. Have been locked out of my account repeatedly with proper login credentials and lied to about the reasons, blaming on a change in device or location that never happened. They use security questions from credit checks that provide improper information prompting you to fail additional security questions and restrict your account access. Very shady indeed. Took my business elsewhere, and I suggest you do the same.
Sarah Hughes
1 year ago
My husband and I went here because family had recommended this bank. Our Chase account was frequently having fraudulent activity, despite our very careful use of cards (no online purchases, cash at gas stations, no credit card use), which gave us a reason to finally ditch the big bank for a credit union. To open an account, they have you make a phone call to customer service (in a private room) for your personal information. Then you're bought into an office with a representative where you sign forms and get to set up the accounts. The phone call was odd, but everyone was pleasant. We were greeted promptly by the front desk and the phone rep was nice as well as the bank rep that completed the account set up. I'd suggest having a person to collect the personal info instead of over the phone, but it was good overall.
Gina Richi
1 year ago
Such a great bank. The employees are always so helpful and kind. They will go out of their way to assist you in your banking needs. I’ve been with SCCU for over 5 years and will remain a loyal member. Thank you Danielle and all SCCU employees!!
jonathan assink
4 months ago
No wait. Took care of what I needed. In n out. Very courteous. Clean, updated facility.
Steven Melosky
4 months ago
Totally done with them and their $30 charges. I had several deposits made from Friday until Monday. I also had some automatic charges go through from Saturday and Sunday. As usual on Monday morning they apply all the charges and charge me three NSF fees totalling $90. Then a hour or so later apply all my deposits, even ones that predated the charges. Oppps too late sorry. So instead of having a $38.31 balance after all charges I have a -51.69 balance. How very convenient for them and this isn't the first time. They just need to hit you with one of those NSF charges to throw your whole account into chaos. So....good luck collecting that -51.69 from me. I've already opened a online account that doesn't charge any fees. So see ya. I should have quit you a long time ago.
Brittany Sikorski
4 months ago
I've been banking with SCCU for three going on four years. I love this bank so much. I plan on opening up and child's account for my daughter so that I can put money aside for her. I trust SCCU with my money and I know they always have my back. The staff are very helpful and kind. I recommed this bank to anyone starting out too. They truly are there to help even if you don't understand something they will help you understand it clearly.
Steven Melosky
1 year ago
Brittany Sikorski
1 year ago
Lady T
1 year ago
Sarah Hughes
1 year ago
Gina Richi
1 year ago
jonathan assink
4 months ago
Steven Melosky
4 months ago
Brittany Sikorski
4 months ago