Rapid Auto Loans, Pompano Beach, FL

No, where to start except I really thought this company was going to be a company that I can praise, but it is not. It’s been horrific with him while trying to get back my title for my car after payoff and also trying to be reimbursed for overpayment has been a nightmare in resulting to where I had to get a lawyer. Good luck once you do your payoff and good luck trying to get a hold of them there’s always an excuse while there’s no one there to answer a Phone.

DONT SIGN WITH THESE SHARKS they are NOT ethical. It's the parent company based in Ohio. The local underwriters can't help. They sell the loan. They charge misc. fees, don't tell you and rack up late fees, even though the payment site shows a Zero balance. They offered to come take the car over 60 bucks in bogus fees. Filing complaints EVERYWHERE possible. RUN! NOT AT ALL WORTH THEIR FEES. FAKE FEES.

They are the worst company aferre they take your money for a payoff they don’t release the lean on your vehicle they take over a month to settle you account bad customer service they ran out excuses to tell the customers , they say just allot of account to close !!!!! Someone will call you back no one ever called you back !!!! No manager to talk to never ! They should close down !!!!

PLEASE FOR THE LOVE OF GOD DO NOT GO TO THIS COMPANY THEY ARE ABSOLUTELY FRAUDS THEY LIE TO THEIR CUSTOMERS AND TELL THEM A 500.00 FEE THAT THEY SAY IS MANDATORY NOW THEY ARE SAYING IS NOT MANDATORY AFTER I PAID IT I PAID EVERY ONE OF MY PAYMENTS WITHIN THE TIME FRAME I WAS GIVEN. LORDES(was office manager now the company has been taken over by an equally crook company do not listen to these fake reviews from these people the company was taken by global loans or something like that but they are who I am now dealing with and the rest of the people that they are stealing money from illegally.) TOLD ME THAT AS LONG AS WE STAY UP TO DATE AS IN MAKE PAYMENT ARRANGEMENTS IF WE WERE PAST THE 10 DAY CYCLE NO LATE FEE WOULD BE APPLIED. IN MARCH I NOTICED LATE FEES ON MY ACCOUNT THAT WAS NOT THERE PRIOR TO MARCH, I KICK MYSELF EVERYDAY FOR EVER ENTERING INTO CONTRACT WITH SUCH A FRAUDULENT COMPANY BUT ARE GREAT BEFORE U SIGN SO SWEET. AND WILL HIRE AN ATTORNEY AND PAY A THOUSAND DOLLARS FOR THEIR SERVICES BEFORE PAYING FOR FEES THE PERSON KATHY OFFICE PERSONNEL I JUST SPOKE TOO, JUST HUNG UP ON ME COULD NOT EXPLAIN THE FEES COULD NOT ANSWER WHAT 35.00 IN FEES SHE COULD NOT TELL ME WAS FOR, BUT EXPECTED ME TO PAY, DID NOT WANT TALK ABOUT THAT FACT THAT WE WERE LIED TO AND TOLD WE ABSOLUTELY HAD TO HAVE A FULL COVERAGE INSURANCE POLICY AND IF I DID NOT HAVE THAT INSURANCE POLICY AT TIME OF LOAN INITIATION THAT I WOULD HAVE TO PAY $500.00 IN PART OF MY MONTHLY PAYMENT AND I WAS A DESPERATE FOOL AND ACCEPTED IT JUST NOW LEARNING THAT THE 500.00 WAS NOT MANDATORY!!! HOW ABOUT YOU OWE ME 500.00, SHE DID NOT WANT TO TALK TO ME ANYMORE BECAUSE SHE COULD NOT ANSWER MY QUESTIONS THE OFFICE MANAGER COULD NOT TELL ME WHAT I PAID THIS MONEY FOR AND DO NOT LET THEM FOOL YOU INTO THINKING THAT THEY ARE NOT JUST LIKE THE OG OWNERS OF RAL COMPANY SHE HUNG UP ON ME WHEN I STARTED BRINGING UP FEES SHE COULD NOT ANSWER WHAT THE PAYMENT WAS FOR. WHEN I TOLD HER ABOUT THE $500.00 THAT THEY LIED TO ME ABOUT SHE DIDNT EVEN KNOW THAT WAS PART OF THE LOAN THIS SHE SAID, “so how did you pay it up front or on your own”. Ugh NO ITS PART OF MY CONTRACT ARE YOU SERIOUS. THEY ARE TELLING ME I OWE A WHOLE OTHER PAYMENT NOW I PAID MY LAST PAYMENT YESTERDAY AND I TOLD THEM I DID NOT HAVE ANY LATE FEES PRIOR TO MARCH, THESE LATE FEES DID NOT COME ON MY ACCOUNT TILL MARCH. THE ORIGINAL OWNER TOLD CUSTOMERS IF YOU MAKE PAYMENT ARRANGEMENTS BEFORE DUE DATE YOU WILL HAVE NO LATE FEE. SO IF I CALLED AND GOT THE ARRANGEMENT BEFORE THE END OF THE 10TH DAY OF YOUR CYCLE THEY WOULD NOT CHARGE A FEE! NOW THE NEW COMPANY IS NOT HONORING THIS I WAS HUNG UP ON BY A SUPPOSE PROFESSIONAL BUSINESS AND THIS PERSON ALSO SAID “AS A PERSON I DO SEE WHERE YOU ARE COMING FROM YES ITS VERY SHADY” HER WORDS, BUT TURNED AROUND AND HUNG UP ON ME BC I SAID I DID NOT AGREE TO THE DISCOUNTED ORIGINAL 144.00 THEY SAY I OWE IN FEES, TO 80.00 AS IF THIS IS STILL NOT A SLAP IN THE FACE. I HAVE PROOF OF THE DECEPTION FROM THIS COMPANY. AND IF THEY WERE A BETTER COMPANY THAN ORIGINAL OWNERS YOU WOULD THINK THAT THEY WOULD TRY AND MAKE THINGS RIGHT BUT THEY AREN’T THEY ARE JUST AS CROOKED AS THE ORIGINAL YOU HAVE AN EMPLOYEE WHO SAID THAT SHE SEES WHERE I AM COMING FROM BUT SHE KNEW THAT IT WOULD NOT MAKE NO DIFFERENCE TO THE COMPANY SHE WORKS FOR!! HELLO PEOPLE! IF YOU LISTEN TO ANY REVIEW IN YOUR LIFE DO NOT SIGN THAT CONTRACT. THESE PEOPLE ARE BOTTOM FEEDING VULTURES. I GOT A LOAN FOR 800.00 AND I HAVE PAID DOUBLE THAT AND MORE AND NOW THEY ARE TRYING TO GET ME TO PAY FOR FEES WE WERE LIED TO ABOUT. TAKE IT OFF THE 500 YOU STOLE! SHE ADDED 30+ FEES BUT COULD NOT EVEN TELL ME WHAT THEY ARE FOR BUT YOU JUST EXPECT ME TO GIVE YOU THAT MONEY WHEN YOU HAVE NOT A CLUE WHAT ITS FOR?! AND THEN HANG UP ON ME WHEN I SAY I AM NOT. VERY PROFESSIONAL I AM FILING A COMPLAINT W FL STATES ATTORNEY, BBB AND CONTACTING A LAWYER AND I AM HAVING THEM REVIEW MY CONTRACT AND THAT FRAUDULENT $500 THAT I WAS MADE TO PAY. THEY RECORD ALL CALLS THEY WILL HEAR HIM TELLING ME I HAD TO PAY IT.LIARS STAY AWAY BACK OUT NOW!

It’s been over 1 month since I paid off my loan in these guys still have not released the lien on my title like are you serious in every time you call they give you the run around definitely will see about taking legal action

No, where to start except I really thought this company was going to be a company that I can praise, but it is not. It’s been horrific with him while trying to get back my title for my car after payoff and also trying to be reimbursed for overpayment has been a nightmare in resulting to where I had to get a lawyer. Good luck once you do your payoff and good luck trying to get a hold of them there’s always an excuse while there’s no one there to answer a Phone.

Daniel was amazing! He had great customer service and was fast with the entire process! Made it way easier than I ever thought definitely will deal with him again

I had the pleasure of working with Allen as my loan specialist. He is AMAZING! Allen went above and beyond to get me the amount that was needed. He is friendly, professional, informative, courteous, and caring. The process was quick and easy. He makes you feel like your family. If you need a loan ask for Allen. You won't regret it!