I was told last week I was eligible to refinance my loan on the fourth of july and to put my application in so by yesterday it would be ready. I called in yesterday and was told it wasn't eligible because they didn't get the week before last payment due to everyone in the job getting sick from covid19. I stayed out to self quarantine to protect myself and my children who has asthma, and one was born prematurely. They still got a payment this week and refused to help even though they told me I was going to be able to . Stay away from them. They was already rude but I decided to give them a benefit of doubt and they prove just like these other companies that during hard times they are only for they self
Brittany Halliburton
1 year ago
Not a good business to go through. They do not answer the phone when you call, they take your payment, but when you have a question no one is available to help. Called for over a month about my allotment, it's a automated system that says they are closed for software training.
Susie Davis
1 year ago
Love them and Dominique is always so pleasant to talk with
LaTi A
1 year ago
I don’t know why some of the reviews say that they don’t answer the phone , because everytime I call or email them I get a response almost immediately! Great customer service, fast process to get a loan and the best part is the interest fees aren’t ridiculously high like most loan companies. So no complaints on my end and I tend to complain a lot :)
Sierra Austin
1 year ago
Have been trying to contact them for little over two weeks keeps saying they are doing a system training. Tried emailing a personal email I had no response. I asked others they said its been saying since before Thanksgiving not sure whats going on with that. But im thinking they may have closed down not sure.
Yvettia Bailey
4 months ago
After I applied and gave them my information, I heard nothing from them!!! I called 72hrs later to check the status of my application and they said on the website that they stated they weren’t accepting any new clients… It clearly didn’t say that!!! So yea it’s a scam and I’ll hate for them to play with my information!!!!
Latoya Chatman
4 months ago
I was told last week I was eligible to refinance my loan on the fourth of july and to put my application in so by yesterday it would be ready. I called in yesterday and was told it wasn't eligible because they didn't get the week before … More
LaTi A
4 months ago
I don’t know why some of the reviews say that they don’t answer the phone , because everytime I call or email them I get a response almost immediately! Great customer service, fast process to get a loan and the best part is the interest … More
Latoya Chatman
1 year ago
Brittany Halliburton
1 year ago
Susie Davis
1 year ago
LaTi A
1 year ago
Sierra Austin
1 year ago
Yvettia Bailey
4 months ago
Latoya Chatman
4 months ago
LaTi A
4 months ago