Was great to get accepted for a loan. James was great, he completed my paperwork and discussed everything online where I electronically signed each section. Keep up the great work. I will recomend OneMain Financial to everyone I know. Thank you!
Dionis Gonzalez
1 year ago
The biggest rip off you could ever get yourself into, this people rips you off in so many hidden fees and even though they're getting so much money from you, when you ask for a one time courtesy to wave a $20 dollar fee for a mistake that it was caused by a bank they don't care and they won't wave it not even as a one time courtesy when I have been with them for over a year..... BIGGEST RIP OFF.....be smart don't get in to this.
Jennifer Torres
1 year ago
DO NOT get a loan here- I was comparing rates and declined an offer and they would not provide me with a Letter of Declination or ANY PROOF that I declined the offer- they told me that by law, they have 30 days to send out this response, which puts me at odds with the other company I applied for a loan with.
The manager that answered told me "you're not going to get it"- basically stating that she DOESN'T CARE about my situation, that they ARE NOT going to do anything to help me communicate to my new lender that I declined their offer. I think this is HORRIBLE CUSTOMER SERVICE and the response they received from me was in direct response to their rude behaviors and lack of care & assistance. I will NEVER EVER go back to One Main Financial for a loan EVER again. I utilized them 3 times in Indiana, but here in Florida, they ruined their reputation with me.
Amanda Siegfried (Asig1024)
1 year ago
I have never had an easier experience. The ladies at my local branch called me immediately, got me in to finish up quickly and there was no hassle involved at all. Walking out, I even thanked them for making it so stress free. I am 8 months pregnant and was worried going in I was being told one hing and would be getting another, which would be stressful but no, I was told everything exactly how it ended up. I will definitely be referring everyone I know if they ever need a loan.
Yezetnia Giraldo
4 months ago
Made me waste my time to visit the branch for an in person approval only to be told they couldn’t do anything because they thought taxes were being taken out my paystubs. Got my hopes up and wasted gas only to be left disappointed and back to stress. Thank you to Brianna and her helpful manager.
Laurel
4 months ago
smh. Never again. Horrible communication and rude staff. It was nice to get a loan when I needed it, but I had to jump through hoop after hoop. Even told incorrect info about due dates and the payment amount that would be due.
Message Center
4 months ago
The process was very thorough and customer-friendly. I was never treated in a less-than-professional manner.
Dolores Lewis
1 year ago
Dionis Gonzalez
1 year ago
Jennifer Torres
1 year ago
Amanda Siegfried (Asig1024)
1 year ago
Yezetnia Giraldo
4 months ago
Laurel
4 months ago
Message Center
4 months ago