Freedom Financial, Lockhart, FL

You person Katie is the most unprofessional customer service human I have ever in my life delt with . When Angie was her this place ran much better she had customer service in mind . This Katie need to be placed in a back room not dealing with customers she is rude obnoxious and very unprofessional person in this whole organization. I will see to it see will be terminated I will go to the top she claims to be the top person false information representing some one she is not.

Office manager definitely has an attitude problem. Had I met her first this car could’ve stayed where it was at.

Freedom finance is a bunch of liars and rip offs, I had a change of mind because they were fast talkers Do not receive any service, I paid for a SURVEY never received it. ASHLEY the main liar told me my money was deposited back on my master card last Wednesday, today they are looking over my file (Why) I WILL NOT STOP TIL THEY RETURN MY MONEY

The office manager Katy is extremely rude has no Customer Services skills. Refuses to let you talk to her boss. As far as everyone else in the office they are polite and understanding. I can't wait until my car is paid off I will never use them again. Pretty sad when it's one person that ruins it for them. I have been an office manager for years and I would not talk to a customer the way she talks to me. She obviously needs to rethink her job situation because she does not do her's very well at all.

I’ve been with them for a year now. I see the reviews, Katie is a shark because who wouldn’t be, in a position of constantly having to chase payments..? I’ve never been late on a payment and every time I’ve needed to contact the office Katie has been FAST to respond and QUICK to resolving the issue. I don’t have any complaints about FFC and would easily take another auto loan with them. My interest rate has lowered and my credit reflects my payments, not to mention the vehicle has been nothing but good to me. Thanks

You person Katie is the most unprofessional customer service human I have ever in my life delt with . When Angie was her this place ran much better she had customer service in mind . This Katie need to be placed in a back room not dealing with customers she is rude obnoxious and very unprofessional person in this whole organization. I will see to it see will be terminated I will go to the top she claims to be the top person false information representing some one she is not.

The office manager Katy is extremely rude has no Customer Services skills. Refuses to let you talk to her boss. As far as everyone else in the office they are polite and understanding. I can't wait until my car is paid off I will never use them again. Pretty sad when it's one person that ruins it for them. I have been an office manager for years and I would not talk to a customer the way she talks to me. She obviously needs to rethink her job situation because she does not do her's very well at all.