I've never had really a bad experience here they have always helped me out regardless of what it was, a cash advance or cashing a check but this morning customer service was DEF NOT their strong point. A BIGger woman with dirty blonde hair and glasses was just rude. Customer service is not her strong point that's for sure. So I looked at my receipt so I could post a name with this review and she signed my receipt "ME" under the amscott associate. It's very early in the morning but this kind of employee is what gives reviews exactly as this one. I understand some people aren't morning people but please learn some manners and a "Have a nice day" wouldn't hurt her either.
Betty Delankins
1 year ago
The audacity of the people who work here is tremendous. The female employees are very disrespectful and fight with you. I like the Spanish man who works at night, I knew I should have waited a few more hours to go in and handle my business.
John B.
1 year ago
For the past 6 months I've been coming here on Sundays to make change for my job since all the banks are closed. These guys help me out so much with 5 dollar bills and loose change. They are professional and very helpful when I need change. Keep it guys, you are doing great.
Jake Storms
1 year ago
The heavy set white lady is always giving me problems everything I come is sorry we don't have any 20$ bills on a Tuesday always Lying to inconvenience me terrible attitude
Starless
1 year ago
Ridiculous, I drove all the way from Seminole as requested by an employee just to see if I qualified for a loan of $50- $100 and I was denied because "I don't make enough money."
I went out of my way when a simple glance at my paperwork could have saved me from wasting my time and gas.
Nichole Wescott
4 months ago
I went there and tried to explain the best that I could to the female worker (Morgan) what was going on with a payment. She started off rude and disrespectful. She had to make a copy of something and while she turned around she stated in a nasty tone after I was finally able to have her understand what I meant. She should have said that in the first place. Then was rude the rest of the transaction. Do i work in customer service yes. Would I ever be rude and nasty to someone trying to explain something to them of course not. I've never had someone at that store be so rude and nasty.
L Miles
4 months ago
This place sucks! I went to get a money order and the female running two windows immediately asked for my ID, I go to other locations and I have never been ask for. She wanted to give her my social, I said I rather not to say my SSN then she asked for my cellphone #, she found a male it was husband who is deceased. Despite the fact I provided my D license she refused to help me because she couldn’t find me on her system. I decided to head to the usual location. Don’t go to this one, specially at night time. Maybe it’s because it 5 de mayo 9:30pm and they just want to go at home 😳
Seth Kahl
4 months ago
My wife went here to cash a check and the lady made her wait an hour after a hards day of work to say no. I called customer service while outside waiting for her and they lied to me and said they never cashed that check before when they did 7 times.
Wendy Williams
1 year ago
Betty Delankins
1 year ago
John B.
1 year ago
Jake Storms
1 year ago
Starless
1 year ago
Nichole Wescott
4 months ago
L Miles
4 months ago
Seth Kahl
4 months ago