Northeast Financial, Middlefield, CT

Well, where do I begin? It feels odd to write this review, as this is how I discovered Northeast Financial back when I was looking for a new lender. I did a very specific search and soon found a slew of reviews regarding this brokerage. Michael Lane, a broker at the firm, came up over and over again in the reviews. I am here to tell you that everything stated in the reviews is true! I am not kidding. Mike Lane is extremely efficient and supportive, to the point where my family felt as if we were his only clients. How he was able to pull that off, I will never know, but I can tell you that when we called with a question, big or small, Mike was there for us. He built an environment where we felt comfortable with him, yet it was also clear we were in the hands of a professional. He is quite knowledgeable and knows the industry, and if there was ever a moment where he was not sure about the answer, he was quick to find out and let us know. His expertise, determination – as he fought for us throughout the entire process, making sure we had the best possible product – calm nature, and timeliness were what we needed after a list of lenders and brokers that did not work out. Even when there were bumps in the road, Mike did not leave us or ignore our calls. He worked through it with us, with nicely executed plans and options. I can speak for my family when I say that we were and are beyond blessed to have had Mike and his team working for us. We truly thank God for them! Michael will not disappoint.

I worked with Michael on a mortgage for my first home purchase. Michael was beyond patient with me and took great care to walk me through my options. He was always super responsive and helped us get the deal done with speed and ease. He is incredibly smart and a strong communicator. I would absolutely recommend Michael and hope to work with him again in the future!

I worked with Mike Lane from the very start of my house hunting adventure. He was incredibly informative (and patient), helping me to understand my options and working with me to have everything ready to make an educated offer and a smooth close. Jessica Hutchins did a great job as processor and the whole experience was a lot less stressful. Now that I have the right home for me, I also have a plan going forward, again thanks to Mike's insight and experience. I am a very happy, and at some point repeat, customer.

There are so many words that I can use to describe my experience after working with Michael Lane from Northeast Financial. Let me start with SUPPORT. Having gone through a difficult divorce, the one thing I needed was support. The first time I spoke with Michael, I immediately knew that I had his support. PROFESSIONALISM. Michael showed me compassion. He was down to earth, but the manner in which he spoke to me was professional and tactful. KNOWLEDGEABLE I learned so much from Michael throughout the process of refinancing. There were rights I did not know I had, but Michael was able to explain them to me in depth. RELIABLE. Michael always answered his phone. He never left me hanging, and if he had a prior meeting, he always returned my call right afterwards. REASSURED. There was not a time during this process where I felt like Michael could not get the job done. He was reassuring every step of the way, reminding me that I was stronger than I felt. Michael truly gave me the confidence to reach our ultimate goal. Michael Lane takes his position seriously. He always had my best interest at heart. I was able to keep my home, so that I could continue to provide a safe environment for my kids. His attention to detail, and straightforward work ethic is exactly what one needs when looking for a mortgage broker. Michael Lane is a true asset to Northeast Financial, but also an asset to my family. Can’t thank him enough.

I couldn't have been more impressed with Chris and his responsiveness and ability to communicate throughout the entire process. There were a couple of hiccups along the way and he put a lot of effort into making sure the bank had everything required. He's a natural problem-solver and very patient and friendly. Kevin joined me for the closing, which was great- it was nice to have a local and knowledgeable pro at the table with me. Added bonus- he's just a really good guy. I had tried three other brokers in about 18 months and none of them came close to the skills found in Chris and Kevin. Lucky to have worked with them and I highly recommend.

Mike Lane and staff at Northeast Financial were the best mortgage professionals I have worked ever! Since the first day my wife and I talked with Mike, he made us feel we were his first priority, and his work also reflected this. He explained every step of the process, and made sure we understood. He never pressured, yet advised and guided diligently. He was open and honest. He went over all charges, answered our questions. He found the mortgage with the best terms. He responded our questions right away by phone, email or text no matter how silly they were. There were no glitches or issues throughout the process, and we closed in a timely manner without any stress. He will be the person I’ll recommend my family and friends when they need to get a mortgage for RE. Thank you Mike for your help and support all the way!!!

Mike has been so dedicated & helpful over the frustratingly long process of moving cross country. He went the extra mile in every way. There were delays, plans fell through, & we changed our minds about what we wanted more than a couple times. He took it all in stride, never anything less than patient. We're so glad we have a broker like him, and we'll definitely be using his services again!

Chris Nielson(Mortgage broker) was awesome. He assisted me in buying my new house, making it very easy. I truly appreciate everything he did to make sure I had the best of experience. Thank you so much.