Citizens, Groton, CT

It was a Saturday with only one teller on,and both the lobby and the drive up were open. The drive up customer was depositing their businesses receipts. As that was going on, three more cars got into line, and three more customers came into the lobby. Other banks i'm with ,will do business deposits after closing.

Love citzens! This branch is very friendly and accommodating! Sadhana has made opening accounts a breeze!

very good bank! i love it. Sarah Elizabeth Coons is always helping me she is very professional and kind

I was told I needed to speak with a manager, but of course he was not in, had very limited hours which do not work for me.

Awful

Horrible service. The tellers don't care how long they keep you waiting. Wow this bank has gone down hill. Dont recommend! Go to Montville branch much better they actually smile and care about good service!!!

Spoke with Jocelyn on the phone today she was very polite and friendly. She was able to help with all my questions and concerns. Thanks

It was a Saturday with only one teller on,and both the lobby and the drive up were open. The drive up customer was depositing their businesses receipts. As that was going on, three more cars got into line, and three more customers came into the lobby. Other banks i'm with ,will do business deposits after closing.