The experience hasn't been good. We made a property loan and that process was fine. Their online site is trash. I had to call to request an account to access their site. I had to message them to fix my account several times, and I still can't see any of my payments, I still can't pay online and I can't see any information about my loan other than I have a loan. No one is available after hours, no even a call tree. Very frustrating.
Shantel Martinez
1 year ago
To his bank is the worst! Always getting locked out off account n nobody to fix it always giving the run around
Cheryl Grant
1 year ago
When I needed some quick help, I got my answer. Thank you Selina and Ben!
K. V.
1 year ago
Finally a bank that will make you happy! I've banked at AAFCU and Wells Fargo for decades in the past- both have made me feel so frustrated. I'd wait & wait & wait in their lines. When I'd get to the counter, they'd have no idea who I was. They charged me a massive $32 fee the one time I bounced a check. I'm so excited to say that these things DO NOT happen at First National!! When I walk in the door, I receive a smile and a greeting by name. WOW! They also let me know that if I ever happen to need overdraft protection, they'll cover my mistake temporarily and not charge me a fee. WOW! They also provide totally free checking, easy-to-use online banking, and other financial services, like a HELOC, which I was able to open quickly with no hassle. I'm so grateful for a bank that treats me with such respect and excellent customer service. Big thanks to Quentin & the entire team at First National!
Roberta Calkins-Mendoza
1 year ago
We greatly appreciate the First National Bank's team! They are very attentive to the needs and requests of their customers. Thank you FNB for all you do!
MaryJane Losey
4 months ago
I’ve banked with First National for years and I appreciate them very much. Adam is remarkable in bookkeeping. I’ve had great experience with Merlinda, Selena and also Ruth in drive up banking.
Octavio Garcia
4 months ago
Selina is such a great help. She was able to guide me through my process and made it so smooth to complete what needed done. She also made conversation easy and made it easy to talk to.
Linda Hoffman
4 months ago
Ronnie and I have been banking with First National Bank Colorado of Las Animas for over 60 years. All employees are the very best and have taken exceptional care of us. Ben always goes above and beyond. Thank you First National Bank Colorado!
Dariely LeMay
1 year ago
Shantel Martinez
1 year ago
Cheryl Grant
1 year ago
K. V.
1 year ago
Roberta Calkins-Mendoza
1 year ago
MaryJane Losey
4 months ago
Octavio Garcia
4 months ago
Linda Hoffman
4 months ago