Coloramo Federal Credit Union, Grand Junction, CO

I have been a member of credit unions for years. I have been in the Board and I was chairman of the Supervisory Committee. We were a member at a different credit union and after they moved and did things contrary to being a credit union I shopped around for a new one. I went in to several Credit Unions and interviewed them. There was only one stand out Credit Union! Coloramo! Friendly and service minded. They answered questions and they are a real credit union. I even had a problem and they took care of it!!!! Thank you!!!! If you don’t know credit unions they do not behave like banks. You become a member! Which is different from being a customer. I am thrilled to be a member of Ciloramo !!!

Coloramo has won our town's annual "Best of the West" award for best credit union many times for good reason! I love my bank for so many reasons but most of all for the friendly, helpful people.

Called “hi if I deposit a check from my mobile will it be available today?” Banker : oh sure it may just take an hour..” 24 hours later….deposit is Still on hold Drive to bank next day , go inside..wait in line behind 6 people.. very understaffed Explain situation “Oh yah sorry nobody is here to process those so you will have to wait until after the weekend” .. but I specifically called and asked about this and was told yesterday it would be done.. Banker: yah sorry…. ……. It’s the check from the state of Colorado they send to everyone… obviously not a bad check or anything suspicious This bank is really starting to feel like it’s ran by amateurs. Understaffed and untrained Should have just told me to drive down and deposit it. It was like 1pm when Mobil deposited… They also lock you card constantly because they think it’s stolen… they initially had my debit card withdrawing from savings instead of checking… it’s like every time I try to use this bank for anything there’s some ridiculous problems What a joke of a bank

Like the Credit Union but…. please get a new Debit Card Printing Machine. Now I must wait until Monday to receive a debit card- maybe- last time your “printing machine” was down as well.

We recently Re financed a vehicle through Coloramo Federal Credit Union. We dealt with loan officer Troy Johnson. Mr Johnson was more than helpful. We appreciated his advise and assistance. Very hard to find good customer service any more. It was a great experience.

They used to be a really great bank and we have always loved them. They have been going down hill has they have redesigned their app. Half the time we cannot access our account because their site is either down due to issues or maintenance. They are also hard to resolve situations with.

I was late on a mortgage payment. I admit that it was my fault for not realizing it was past my due date. I talked with a representative from the bank and her manager and I was horrified with their customer service skills or lack there of. The manager and the other bank representative were a total joke to say the least I was absolutely disappointed and disgusted with the whole incident I would highly advise to stay away from this bank. They could not even answer the most simplest of questions. I withdrew all my money out of my account today. They have a 3rd party that handles their collections and the 3rd party is apparently just as useless as the bank as they did not even notify me my account was past due.

I have been a member of credit unions for years. I have been in the Board and I was chairman of the Supervisory Committee. We were a member at a different credit union and after they moved and did things contrary to being a credit union I shopped around for a new one. I went in to several Credit Unions and interviewed them. There was only one stand out Credit Union! Coloramo! Friendly and service minded. They answered questions and they are a real credit union. I even had a problem and they took care of it!!!! Thank you!!!! If you don’t know credit unions they do not behave like banks. You become a member! Which is different from being a customer. I am thrilled to be a member of Ciloramo !!!