Vectra Bank - Cortez, Cortez, CO

I work for a company that requires calling to verify funds regarding checks we receive via clients. I called the 800 # to verify funds and Tenica the representative was extremely unprofessional, sighing like she was put out and rude. I gave her all of the clients info. to verify funds and after I gave her all of the info. she then claimed that "Vectra bank reserves the right to not give verbal confirmation of avail . funds" and then hung up on me. Not acceptable, you need to do better folks , there of lots of banking options in your community and surrounding . If you want to retain customers, I suggest you service them professionally.

Have been with this bank for 25 years. Had a disagreement with them @ one point but stayed with them because their staff is so friendly, competent and helpful. They helped me with an internet problem that I had with a scam company that got my debit card info and was taking money out of my account. They called the company and questioned them. It ended with the bank paying me back and the company paying as well . Money was returned to the bank . There were several occasions like this. I'm very loyal to them because they've always been very loyal to me. I've been a customer with many different banks around the world and this one is the best.

I have banked at vectra bank since they opened have always been there for my needs. Have not had any difficulties.

Horrible bank! Cost me $15 to write this review, too!

Good bank! Good staff!!

Recently my bank has decided how I should be spending my hard earned money. They are actually restricting the use of their cards given to their customers based on what store/type of business you're shopping at. I don't know about the rest of you, but I don't think I should be told where I can and can't spend my money by a bank. What's next, "sorry sir you're not at a sponsored grocery store, you can only shop at vectramart."?! I'll be closing my accounts with this bank very soon.

Banks should have 0 say in how or where you spend your money. Or where your paycheck comes from! Are they going to institute a social credit system next? I WILL BE CLOSING MY ACCOUNT!!

I work for a company that requires calling to verify funds regarding checks we receive via clients. I called the 800 # to verify funds and Tenica the representative was extremely unprofessional, sighing like she was put out and rude. I gave … More