U.S. Bank Branch, Weed, CA

I’ve been banking at this location over six years now. On October 7th 2022 a employee from the Redding bank was in there and she was very rude to me. I had a trust fund check and I wanted to cash it and get my money. She proceeded to tell the banker that was helping me that she couldn’t give me all my funds unless she trusts me personally. I’ve never heard of such thing. I felt very put down as if my check could of been a fraudulent check and that trust had to be put into the banker to give me my funds. So now I must make a separate trip to the bank to collect my funds cause I couldn’t be trusted. She was very rude and made it clear she was from the Redding bank.

I can’t use my account cause they require a 2 nd verification method of your address after you’ve been to the branch to set the account up. Now I’m late in rent and land lord already talking about a 30 day notice.

Well, my experience with this branch of US Bank made me want to change my checking to another bank. I was in need of two cashiers check, one for $400. and another for $223.69. The $400. dollars was a refund to my PayPal account from a purchase I made that was taken originally from my checking account. I asked to with draw the $400. from my PayPal account. I handed the teller my card. As I did this a second teller interrupted and said, the bank cannot draw cash from this account. I said, I have completed this before at another branch without a problem. I just give them my PayPal ID and they withdrew the money. Well, she said, I will try but it has never worked. The with draw was made and the teller handed me the $400 dollars. Now I need a cashiers check for $400. The teller that interrupted before interrupted again, she said, you need to deposit the $400 into your checking and then withdraw in again for the bank to issue the check. I said, what’s this all about, here is the cash why the deposit into my account. She said, there are new laws regarding money laundering. Money laundering, I would think that there would be a limit on this type transaction, like $5,000. or 10,000. I walked out, went home and contacted US Bank by phone. I asked if this was true. They said that the teller’s option to allow the purchase of the cashiers check with cash. I guess I looked like a drug dealer or something. I think that this is unacceptable, allowing a teller to discriminate like this.

I really couldnt agree more with henry bs review about this place.sharyl and shannon have absolutely know idea about customer service or banking.Not only were they rude but totally ignorant to the scope of there job.It turns out that there district manager inherits the same poor qualities.

Nice to still have a real bank to go to

Very unhappy. This bank made a loan to scammers in our name for $5,500. We never even received a phone call for verification. We live in Mount Shasta. Come on! Verify your loans, speak to the people before you send a check out. I am really pissed!

I only use the ATM. I would not have a account with the bank I have heard to many bad things about it.

I’ve been banking at this location over six years now. On October 7th 2022 a employee from the Redding bank was in there and she was very rude to me. I had a trust fund check and I wanted to cash it and get my money. She proceeded to tell … More