I was introduced to Franny through another real estate agent friend of mine, and it has been a great pleasure to work with Franny and her team. They are professional, extremely responsive, and their guidance for the refinancing procedure was very clear every step of the way. Her team was able to give really competitive rates and close the transaction in a timely manner. I wholeheartedly recommend Franny and her team for refinancing transactions.
yang dora
1 year ago
My loan agents, Franny her team, Ran, are very thoughtful, detail-orientated and responsible. Team provided a loan process timeline, so I was prepared and knowing the following steps. I feel secured and I am glad I chose The Loan Story to work with!
Edward Chen
1 year ago
Franny has helped us a lot during our re-financing process. Actually, this is the 2nd times that we re-financing with Franny. Last time, it was on July '19. Franny has earned our trust and respect from the first time that we worked with her.
Due to the COVID-19 shelter in place restriction, we won't able to work with Franny face-to-face at her office anymore. However, Franny always kept us updated for the status and progress. Franny is so dedicated, thoughtful, and patience with us. She played an excellent role as the communication bridge between Lender and us. Franny helped us to understood concerns the Lender has and what to do to eliminate these concerns.
I will have no hesitation to refer my friends and colleagues to Franny if they will ever need a Loan agent to help them. Edward Chen
D F
1 year ago
This is the second time we've worked with Franny and her team. They are very organized and walked us through the process and helped us restructure our mortgage to get the best rate.
Daniel Ngu
1 year ago
Very professional, super fast in getting good deal on loan refinance. Highly recommend her.
I-Kang Ding
4 months ago
I was introduced to Franny through another real estate agent friend of mine, and it has been a great pleasure to work with Franny and her team. They are professional, extremely responsive, and their guidance for the refinancing procedure was very clear every step of the way. Her team was able to give really competitive rates and close the transaction in a timely manner. I wholeheartedly recommend Franny and her team for refinancing transactions.
Edward Chen
4 months ago
Franny has helped us a lot during our re-financing process. Actually, this is the 2nd times that we re-financing with Franny. Last time, it was on July '19. Franny has earned our trust and respect from the first time that we worked with … More
yang dora
4 months ago
My loan agents, Franny her team, Ran, are very thoughtful, detail-orientated and responsible. Team provided a loan process timeline, so I was prepared and knowing the following steps. I feel secured and I am glad I chose The Loan Story to work with!
I-Kang Ding
1 year ago
yang dora
1 year ago
Edward Chen
1 year ago
D F
1 year ago
Daniel Ngu
1 year ago
I-Kang Ding
4 months ago
Edward Chen
4 months ago
yang dora
4 months ago