Always friendly. I personally haven’t had any issues. They recently updated their ATM so they offer different bills which is excellent. Online banking works just fine. They don’t have that “big bank” feel so that’s nice.
Jessica Hodges
1 year ago
I have been with Umpqua for about 14 years now. They are caring and protect your privacy unequivocally. The staff is like family to me and I love my girl Sabrina!
Cyco Eva
1 year ago
Umpqua is an upscale bank with lots of complimentary amenities. They excel in customer service. I highly recommend Hattie at the Marysville, CA location. She was so polite and professional, she answered all my questions so I didn't feel rushed. I initially went inside this bank to inquire about obtaining a secure card. I was so impressed with their customer service that I opened a checking acct., savings acct., and I deposited cash onto a brand new secure card. I will recommend this bank to all my friends and family. Thank you Umpqua for restoring my faith in customer service at financial institutions. Sincerely - Cyco Eva
Amanpreet Dhillon
1 year ago
All the employees are taking full advantage of corona virus here because they are too lazy to work. Dealing with their attitude for 4 months now. No more I will take my banking needs somewhere else.
Jim's spot
1 year ago
Places a scam sends you on a run around to get your money back and horrible customer service
Hattie Sutton
4 months ago
Always friendly. I personally haven’t had any issues. They recently updated their ATM so they offer different bills which is excellent. Online banking works just fine. They don’t have that “big bank” feel so that’s nice.
Jessica Hodges
4 months ago
I have been with Umpqua for about 14 years now. They are caring and protect your privacy unequivocally. The staff is like family to me and I love my girl Sabrina!
Cyco Eva
4 months ago
Umpqua is an upscale bank with lots of complimentary amenities. They excel in customer service. I highly recommend Hattie at the Marysville, CA location. She was so polite and professional, she answered all my questions so I didn't feel rushed. I initially went inside this bank to inquire about obtaining a secure card. I was so impressed with their customer service that I opened a checking acct., savings acct., and I deposited cash onto a brand new secure card. I will recommend this bank to all my friends and family. Thank you Umpqua for restoring my faith in customer service at financial institutions. Sincerely - Cyco Eva
Hattie Sutton
1 year ago
Jessica Hodges
1 year ago
Cyco Eva
1 year ago
Amanpreet Dhillon
1 year ago
Jim's spot
1 year ago
Hattie Sutton
4 months ago
Jessica Hodges
4 months ago
Cyco Eva
4 months ago