I had a terrible experience in the drive thru. I hope you seriously improve your customer service or I may need to reconsider our business relationship.
Josiah F
1 year ago
Incredibly rude and refused to open a new account for me. They do not care about the public. Absolutely absurd.
Sharon Halk
1 year ago
Very disappointed with Matt. I have been banking with El Dorado Savings for over 10 years and before closing my business a few months ago, had my business account with them. I have a cashier’s check for $2,500 and drove 4 hours to cash it in the Elk Grove branch and I’m told he would not be able to cash it but I can deposit it in my account and have a hold placed on it. I mistakenly thought that a cashier check was the same as cash but apparently it is not. So much for small banks caring about their customer. I might as well go to Chase or Bank of America where you expect to be screwed. Thanks Matt! Merry Christmas!
Kara Pearston
1 year ago
I had one of the best experiences I have ever had at this bank. I want to say a special thank you to the supervisor Matt. He helped me and was very nice, respectable, and went above and beyond. He made everything very easy, and I highly recommend coming here. Very happy with this bank!!
Colleen Reep
1 year ago
I love this bank. Their employees and business policies are wonderful. They are financially conservative and very supportive of intelligent security practices. Thank you, El Dorado Savings Bank, for 30+ years of a terrific relationship!
Kathy Lomatchinski
4 months ago
Favorite bank! Every time I’m here the staff is beyond helpful and always addresses my every need. Truly wouldn’t want to bank anywhere else. Trust is built not earned and they’ve definitely gone above and beyond every time to make me feel supported/appreciated and that my finances are safe and protected.
Jenny B
4 months ago
Great bank! I had some troubles in the past opening up a new account with a few other banks, however, Matt helped me with ease! He answered any questions I had and helped me understand any issues I may have had.
Josephine Franz
4 months ago
Best bank. I had a great meeting with Matt who helped me set everything up. Thanks!
Virginia Kinchela
1 year ago
Josiah F
1 year ago
Sharon Halk
1 year ago
Kara Pearston
1 year ago
Colleen Reep
1 year ago
Kathy Lomatchinski
4 months ago
Jenny B
4 months ago
Josephine Franz
4 months ago