First U.S. Auburn Branch, Auburn, CA

Auburn Branch: Great customer service with a local feel. Some of the tellers even used to greet me by name when I walk in the door. I'm downgrading my rating because they've had a lot of turnover lately and lost a lot of the personal touch that I used to love so much.

They know your name. Even when they're busy they say hi and most times bye. Everyone is friendly..I think I will continue doing my banking with them. Haha I've been banking with them ever since a scotty account for my nephew and he's at Cal Poly now, even before then. Long time.

I've done all my auto loans through First US since 1985. They are always quick, friendly and easy to deal with. Would highly recommend them.

Have been a customer for at least 30 Years, this is my main bank, total satisfaction.

Very unprofessional. I'll be closing my accounts.

Always welcoming! Lines are acknowledged and enough tellers to keep it moving. A legitimate credit union; helping the working group and during crisis. I refer to the Mosquito Fire in 2022🤗 …

I was not treated well at all and if I can find another option than this one I will use that CU. Very rude and definitely not helpful

Good Customer service Bri.L she’s very professional and always kind.