The ATM ate my card and they refused to help me out. This was the only card I had I just use their atm, but I bank with Western bank. Their atm froze right when I was putting in my pin and said out of service. They never gave me my card back and I guess it was shredded in machine. I went in bank and they just said sorry we have no way of getting in atm. Even though it was their screw up I am left without a card for a couple days. Would not recommend this bank!!!
Kasandra Moreno
1 year ago
Worst bank I could’ve ever came across. Bank account was closed and I wasn’t notified until a few days before it was closed. Also, during the holidays and they didn’t give me a chance to change any of my direct deposits or anything on that account. Washington federal does not care.
Shannita Garcia
1 year ago
They make it a big deal when you go into the lobby.
But take your money just fine
through the drop box
George Filippides
1 year ago
Excellent customer service - great rates and great connectivity and procedures with other banks nation wide !
Ariana Durazo
4 months ago
Great customer service from Henry, I didn’t have any questions but he was very informative.
Jose benitez
4 months ago
The best service in Douglas, and Henry was amazing, his customer service and knowledge of everything is awesome.
Jennifer Beltran
4 months ago
My experience at the WaFd Branch was great. Everyone was so welcoming and kind.
Heather Frisby
1 year ago
Kasandra Moreno
1 year ago
Shannita Garcia
1 year ago
George Filippides
1 year ago
Ariana Durazo
4 months ago
Jose benitez
4 months ago
Jennifer Beltran
4 months ago