Equity Bank, Harrison, AR

Horribly inept. I visited this bank to add a checking and savings to an existing account. They were unable to complete the setup due to a "computer" error, so we had to return later to sign the paperwork. Two days and two calls later and I still can't see the accounts online. Evidently, they only have one person in Harrison that can assist with new accounts, however, they don't know how to use a phone to return a call. Don't waste your time with these jokers. There are seven other banks in Harrison which, I'm certain, can successfully setup a simple checking and savings account. Maybe I don't have enough money to get the "good" service; I'm not sure what it takes. I'm not real sure how these people are still in business if this is the level of competence that is displayed to all of their customers.

Do urself a favor down the road and save ur 33 dollars every negative Withdraw fee from ur account because when life happens and u have to go in the negative cause u need some diapers for 6 dollars they will hit in with the 33 dollars neg. Withdraw fee. Be sure to know they are going to charge u and make it that much harder for u to get back in the positive. Been banking here for 2 years as called them about this 2 or 3 times in those 2 years and its like the fees keep going up. Glad there making a fortune off other peoples hard times. As soon as I can I'm switching banks will never return and don't recommend.

Wouldn’t go anywhere else, Ty and Jamie are always very helpful with me and my wife. Excellent Bank!

The best bank I've ever dealt with!!!

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The tellers at this specific establishment need to be either fired or told by management to not give financial information to clients. I guess they're fine if all you use is a check and debit account, but you should NOT use this bank if you have any online subscription, use any online banking or investments apps, etc. On more than one occasion I've had multiple friends and family members receive completely incorrect information that was disproved by a 10 second google search. They should not be giving advice or information that they personally have either no experience or education about. Out of every other bank in town, they are the most ignorant and out of date. Should only be used for basic banking only and you should never seek them out for financial advice.

Horribly inept. I visited this bank to add a checking and savings to an existing account. They were unable to complete the setup due to a "computer" error, so we had to return later to sign the paperwork. Two days and two calls later and I still can't see the accounts online. Evidently, they only have one person in Harrison that can assist with new accounts, however, they don't know how to use a phone to return a call. Don't waste your time with these jokers. There are seven other banks in Harrison which, I'm certain, can successfully setup a simple checking and savings account. Maybe I don't have enough money to get the "good" service; I'm not sure what it takes. I'm not real sure how these people are still in business if this is the level of competence that is displayed to all of their customers.

Do urself a favor down the road and save ur 33 dollars every negative Withdraw fee from ur account because when life happens and u have to go in the negative cause u need some diapers for 6 dollars they will hit in with the 33 dollars neg. Withdraw fee. Be sure to know they are going to charge u and make it that much harder for u to get back in the positive. Been banking here for 2 years as called them about this 2 or 3 times in those 2 years and its like the fees keep going up. Glad there making a fortune off other peoples hard times. As soon as I can I'm switching banks will never return and don't recommend.