The cashiers here help you when nobody else will. I have been cashing my checks there for over 10 years. I get money orders and pay my PG&E there also. The staff never gets testy unless you do. They are good people, no matter what anyone says. If you want a hard time, that's not the place to go. They are good people to me.
Peggy Cartwright
1 year ago
Never had trouble.sometimes us as clients could have a bad mood before we walk in and get testy with others are working.we get pushy when we are in a hurry too.cashiers have to deal with alot everyday,try to understand.thank you, cashiers for being there.
Alx Massera
1 year ago
I love this place all of the staff are professional and friendly. If it is possible to cash a check they will do it for you they know how to do business I recommend this business to anyone who needs to cash a check
Jason Wingert
1 year ago
Wow the person on the phone was arguing with me within 10 seconds of my phone call when I simply wanted to know how much they charged for check cashing. Very hostile, very unfriendly, and sounded like she wanted to hustle me based off of how much I had on my check. She finally told me it was 3.5% to cash a check and hung up on me because I wouldn’t drive down there so she could give me a price in the spot.
Natasha Riordan
1 year ago
This place has some of the worst customer service I have ever experienced. The ladies that work there are very unpleasant and tend to come across as very short on patience. I went in there to exchange $20 bills for a hundred and they looked at me like I was there to scam them. I thought that was part of the point of why they existed. I'd strongly suggest going just about anywhere besides this location to tend to your business.
Tatiana Diaz
5 months ago
Some important things to consider:
This company has legitimate procedures to ensure you get your money the right way.
Sometimes they need to hold your check. That is a normal part of cashing a check somewhere that isn’t your bank. . If they ask you questions about it, it’s to further try to help you.
One star reviews here seem to be from people wanting special treatment for some reason.
Liza Veglia
5 months ago
I have been doing business with this company since 1995 and have rarely used banks since. They set me up with a prepaid Visa Debit card and my SS income is directly deposited. I have had occasion to cash a couple larger checks and they worked with me on that larger level, as well.
I'm very pleased and very grateful to the owner for staying in business in such a tough area of Santa Cruz.
Alex Gaines
5 months ago
The cashiers here help you when nobody else will. I have been cashing my checks there for over 10 years. I get money orders and pay my PG&E there also. The staff never gets testy unless you do. They are good people, no matter what anyone says. If you want a hard time, that's not the place to go. They are good people to me.
Alex Gaines
1 year ago
Peggy Cartwright
1 year ago
Alx Massera
1 year ago
Jason Wingert
1 year ago
Natasha Riordan
1 year ago
Tatiana Diaz
5 months ago
Liza Veglia
5 months ago
Alex Gaines
5 months ago